In order to improve our service quality and offer you the best facilities "Espace Plaisir" meets quality standards aimed at improving our know-how, our belonging to the country. The numerous standards and certifications we have been awarded are the guarantee of our professional reliability in the fields they stand for. That's why we suggest you should get to know them better.

A charter uniting professionals around the same concept which is best summed up in the following slogans:
Nice-sized hotels, tradition and country.

- It means welcoming the visitor in a family environment with particular care from his arrival to his departure.

- It means a personalized welcome, making the guests' stay easier and answering information on the region, cultural and sporting activities, and motorists' services

- It means a special focus on the harmony of the environment, the hotel furniture, food and the local tradition.

- It means preserving the tranquillity of the guests, their rest: it is thus forbidden to play loud music or games.

- It means complying with the general charter (official criteria list posted on the fireplace, at the hotel entrance and in a national guide).

- It means welcoming foreigners trying to overcome the language obstacle as much as possible.

- It means offering a high-quality level and cleanliness.

- It means ensuring an excellent comfort/ price ratio in compliance with the enforced regulations.

- It means welcoming parents and children through various means: children meals play areas, services.

- It means ensuring that the staff answers the guests' demand, behaves in a friendly way and is available.

- It means helping the guest reserve the next stopover in a Logis de France to enjoy the same quality facilities.

Logis de France are classified in 3 categories including more than 200 criteria, on the comfort of the hotel, the food and the service quality as well as the surroundings and environment.

- 1 fireplace means : Simple but comfortable furnishing, good cuisine, excellent value.

- 2 fireplaces means : A high level of comfort and tasty cuisine for the price.

- 3 fireplaces means : An extremely comfortable hotel, elaborate cuisine, and attentive service.

Located at the heart of a region it reflects the local architecture and way of life. Whether conservative or inventive in decoration lovers of old stone buildings will be won over.

Quality Charter :

- The hotels will seduce visitors through the authenticity. They offer something out of the ordinary.

- Particular care must be taken in the appearance of the façade and surroundings of the hotel ensuring that flowers and plants are in harmony with the traditions of the region.

- Whether rustic, traditional or modern, the interior design and furnishing must be of the highest order.

In pleasant natural surroundings with only the birds' songs, far away from noise you will be able to reap the calming benefits; rest and well-being are guaranteed for all !

Quality Charter :

- The hotel is located in a noise-free zone (away from busy roads, factories…)

- Direct access to nature Sound-insulation ensures maximum comfort and tranquillity.

- Pipes lift shafts and staircases are especially well-insulated.

- Air-conditioning, air extraction equipment must be soundproofed If necessary, windows are fitted with double glazing.

- The hotel owner hereby agrees to control the sound levels of any special events (weddings, dinners …) which may take place in the establishment.

Close to a river, lake or the sea, Logis Pêche a haven for all fishing enthusiasts from the casual "try-my-luck" fishermen to the most professional anglers.

Quality Charter Logis Pêche :

- The hotel manager knows where you can fish and can give you advice on the best spots.

- The hotel owner is fully aware of regulations in force (opening and closing dates for each species, authorized bait and equipment).

- The hotel has a locked room where to store and dry equipment.

- Full information on specialist shops and fishing societies can be provided.

- Detailed survey maps, course maps for private and society fishing areas are all available.

- The hotel owner has contacts with local tackle shops or fishing societies issuing permits and renting small or big boats (he can make the reservations for you)

- The hotel owner can put you in touch with a fishing guide or a local angler capable of accompanying you, teaching you the basics or developing your skills.

These Logis provide a wide range of services for cycling tourists, mountain bikers, from bicycle rental to high-energy breakfasts.

Quality Charter :

- A secure bicycle room with facilities for storing clothing and equipment.

- Bicycle washing facilities are also available on the site.

- Provision of cycling and mountain bike circuit maps.

- The hotel owner knows all the circuits and can provide valuable advice.

- Information on bicycle rental and repair outlets (schedules and rates) is also available.

- On request, rental requests can be made via the hotel.

- Hearty, high-energy breakfasts are provided (cereals, eggs, cheese).

- Picnic lunches are available on requests (please order the day before).

- Weather forecasts posted each day.

The national Mark "Tables & Auberges de France" is reserved to independent contractors involved in activities within an establishment (restaurant or hotel-restaurant), outside of the larger food-chain-networks.

Section I - Code of conduct :

Article 1 : Professionals should be experienced and graduated* in the branch of the Hosting and Catering Industry, while showing high standards in their professional skills, their ability to create quality dishes, as well as the cleanliness, reception and service staff of their establishment. * Unless the candidate can confirm a five - year experience in one establishment, as well as a true regional or local reputation.

Article II : Once accepted, members are expected to strictly abide by official rules regulations concerning the following : hygiene, sanitation, cooking areas, fire regulations and the displaying prices.

Article III : It is the responsibility of the contractor to ensure the highest possible quality of fresh regional products, and home made specialities.

Article IV : Qualified service staff should offer a friendly and helpful service to customers.

Article V : The establishment should be located in a quiet, pleasant area, thus avoiding pollution caused by sound or smell.

Section 2 - Liability of the Establishment :

Article VI : The restaurant's various facilities (eating areas and lavatories) should be thoroughly cleaned and maintained. There should be napkins and tablecloths of a good quality material, except for characteristic solid wooden tables or terrasse areas.

Article VII : Outdoors amenities, interiors, building materials (ground, walls, and ceilings) and furniture should be of a consistent style with the establishment's status.

Article VIII : Members are subject to unexpected controls, which guarantee the "Tables & Auberges de France" quality to its customers.

The certification is meant to ensure that the firm or a profession complies with their commitments towards customers in order to reinforce their trust. Hotel Cert particularly concerns reception, information and the stay in a hotel with breakfast facilities.

Reservation :

- A phone reception efficient, friendly and customized.
- A customized mail service adapted to demand and transmitted within 2 days.
- Reception desk: It is tidy, clean with thorough updated posting.
- Customers are welcomed in a friendly way and with care.
- On departure the staffs is nice, smiling and the billing is fast.
- At night the clientele is welcomed very warmly and is safe.
- Various means of payment are accepted.
- Practical tourist information is available at the reception desk.

Breakfast :

- The breakfast service hours are adapted to a business and tourists clientele.
- Breakfast is varied and appetising.
- It is also plentiful and carefully laid out.
- The crockery is clean and in good condition.
- Breakfast service in rooms is effective and pleasant.
- Breakfast at restaurant is punctual, pleasant and personalized.
- The breakfast room is clean and in good repairs.

Rooms :

- The rooms are clean and in good repair.
- In each bedroom there is information on the hotel and the resort.
- The lighting is functional.
- The bedding is clean and comfortable.
- The bedrooms are fitted with telephone and TV.
- The bathroom appliances are clean and in good repair as well as the towels and sheets.
- The staffs are cheerful and reserved.

The possibility for disabled people to gain access to leisure and holidays personally and directly is a fundamental right. This right is conditioned by accessible premises and by varied and reliable equipment.

The hotel manager is committed to enforcing the following charter standards :

- To post the logo in due place, preferably outside the hotel or equipment, in every kind of publication, information leaflets ensuring the promotion of tourist offers.

- To guarantee an optimal and lasting availability of equipment for the disabled at any period of the year.

- To provide on request descriptive, unbiased and reliable information on the characteristics of the adapted and suggested offer for the customers without neglecting their limits.

- To keep the equipment facilities in good repair.

- To inform the organisation managing the brand about all changes liable to modify both reception and accessibility conditions.

- To entice with the brand manager the other local partners to promote the accessibility of the equipment or the premises with a local tourist aim in mind.